Manning Park Resort introduces an innovative NEW Staffing Program
Manning Park Resort is excited to announce the upcoming launch of a new staff initiative, with the implementation of Resort Attendant positions, within the Accommodations team.
Our commitment to be the premier destination where passion meets purpose, is at the forefront of this program. Combining an industry-leading pay package with rent-free housing, this is an opportunity for a committed housekeeper to truly get ahead while living in a four-season playground.
PRESS RELEASE Click on link to learn more about this groundbreaking initiative.
the manning park resort lifestyle
At Manning Park Resort, staff lifestyle perks include a free season’s pass to the mountain, discounts at the resort, inexpensive staff accommodation, and free equipment rentals.
Community staff residence at Manning Park Resort is one of the many benefits of being part of our team. Residences are a short walk or bike from the resort, and a staff bus is available to transport employees to the ski area during winter.
In employee residences, everyone gets their own room. Furnished common rooms, including kitchens, bathrooms, and living rooms are shared between 2-10 people. At Manning Park Resort, we offer free rent with a monthly utilities charge of $260. This includes hydro, wifi, and telephone (long-distance charges free within North America).
We do not allow pets or smoking in staff houses. Employees are responsible for cooking for themselves, cleaning staff houses, and providing their own bedding and personal items. If you have a motorhome or trailer, you are welcome to park it in the staff residence area. Septic, electricity and running water are available; utilities and fees to be determined.
To apply for any of the positions, click on the title above to read the application, and click the “Apply For This Job” button.
Available Positions
Management & Supervisory Positions
Tab Item Content
Reports To: Ski Hill Operations Manager
Position Overview:
Groomers are the folks who spend their nights farming all the snow, “laying down corduroy” for the following days’ sliders. They also spend their time taming new snowfalls, rebuilding ski runs, building terrain features for terrain parks and generally creating an awesome skiing/boarding experience for guests.
Job Requirements:
- To provide a good groomed snow surface for the skiers
- To operate the grooming machine and attachments in a safe and efficient manner
- To prevent damage to the machine through proper operation and regular maintenance
- To groom the priority ski runs on a daily basis
- To farm snow as required (in a matter that will conserve snow)
- To be knowledgeable of conditions to ensure snow is not (wasted)
- To radio in an accurate snow report each morning
- To assist mechanics in maintenance and repair
- To work on machines in emergency situations during operation to ensure the slopes are groomed.
- To maintain grooming machines as per daily log, e.g. check all fluids, pressures etc.
- To phone for snow removal at ski area as required.
- To let Ski patrol know in advance of any hazards on the hill
- May operate snow removal equipment if capable.
Applicant Requirements:
Job Types: Full-time, Graveyard Shifts for the Winter season
Reports To: General Manager
Position Overview: Manning Park Resort is seeking an Assistant General Manager (AGM). The successful candidate will be instrumental in helping set the course for our daily operations and growing our year-round business. He/she will assist in managing, leading and operating all aspects of the Resort to its fullest.
General Responsibilities: Reporting to the General Manager, the AGM will be an individual that gets things done and is not afraid to lead by example. In addition to working closely with our Resort managers, the AGM will interact directly with our talented staff.
Requirements:
Our ideal candidate will possess:
- Experience with a strong acumen in the hospitality business with experience in food and beverage, accommodation, retail, groups and preferably ski area management.
- Proven ability in developing and adhering to budgets
- Successful management of contracts and/or permits
- Ability to cultivate strong and effective working relationships with local businesses and stakeholders
- Excellent interpersonal and communication skills
- A diploma or degree in Tourism & Hospitality, Business, Marketing or an equivalent combination of education.
This position, in addition to a competitive salary, will include on-site accommodation, company perks and benefits and use of a company vehicle for work purposes. For further information regarding Manning Park Resort please visit our website at www.manningpark.com to see if this opportunity suits your lifestyle and career goals.
Reports To: Guest Services Supervisor
General Responsibilities:
- Instruct and coach guests of all ages and abilities to ski or snow board within instructor’s certification level in a group or one-on-one setting
- Properly assess ski students of their ability and place them in the proper groups
- Set up and take down “Kinder Ski” equipment
- Assist Ski School Director in lesson planning
- Adherence and teaching of the Alpine Responsibility Code
- General on hill tasks and maintenance as required
- May be required to assist Alpine Shop Technicians or Child Minding personnel
Requirements/Qualifications:
We would like this key member to have experience in any or all of the following programs:
- Canadian Ski Instructors Alliance certification required, Levels 1-4. Or, Canadian Snow Board Alliance Instructors certification required, Levels 1-4 (preferably with 1 year or more of experience).
- Knowledge of the Alpine Responsibility Code
- Strong customer service skills
- Able to work in a fast paced environment
- Must be approachable, dependable, and a strong team player
- Previous knowledge of the ski hill an asset.
Reports To: Accommodations Manager
Position Overview: As a member of the Housekeeping Team responsible for coordinating the housekeeping team with the training, cleaning and maintaining of guest accommodations and public areas. As well as periodically staff housing and public and back of the house areas within the Resort.
General Responsibilities:
- Ensure all aspects of the Resort’s guest accommodations are cleaned to the prescribed standards of cleanliness.
- Ensure that stock levels are maintained and ordered as required
- Train and supervise the housekeeping, laundry and janitorial staff
- Scheduling and assigning of daily tasks
- Keep accurate time sheets
- Record maintenance issues and ensure units and equipment are in good repair
- Provide assistance ensuring the guest arrival, stay and departure processes fully integrated, and providing the guest with an exceptional level of service and quality.
- Support and embrace a team atmosphere.
- Maintain a high level of professionalism, providing exceptional guest service at all points of contact.
- Effectively resolve guest complaints ensuring the guests’ needs are exceeded.
- Complete all tasks in a timely manner within an individual and multifunctional team environment.
- Maintain a safe and environmentally sound work practices.
- Assist with emergency situations as required.
- Work towards continuous improvement and quality in all areas.
Requirements:
- Knowledge of a housekeeping department and practices is an asset
- Previous Supervisory skills an asset
- Good physical condition, as this position is physically demanding
- Excellent communication and problem-solving skills
- A passion for guest service and a proven ability to consistently anticipate guest needs.
- Team player and a self-starter, with the ability to effectively work independently as required.
- Ability to take on work and projects and see them through to completion.
- Professional in attitude and appearance.
- Well organized with excellent attention to detail.
- Ability to work within and promote an innovative and multi-tasked environment.
- Awareness of environmentally sound practices with a commitment to this area
- Must be flexible to work as business levels dictate
- Able to handle, use and care for various machinery such as carpet cleaners, vacuums, etc.
- Clean Driver’s license
Job Type: Full Time
Job Status: Permanent position
Reports To: Ski Area Operations Manager, Lift Maintenance Coordinator
Position Overview: The position of ski area lift mechanic is a full-time, year round, position with a significant amount of responsibility attached.
Ski area lift mechanics install, maintain, repair and troubleshoot lift equipment, as well as assist lift operations with the startup and shut down of the lifts daily. They also read diagrams and manufacturers’ manuals, fit bearings, rebuild sheave trains, service grips, and perform other mechanical procedures requiring specialized training. They work at great heights, in all weather conditions, at any time of the day or night. In addition, they are required to maintain our fleet of grooming equipment.
General Responsibilities:
- To perform all duties assigned by Lift Maintenance Manager and Ski area operations manager
- Ensure all lifts are maintained to code and manufacturer’s recommendations
- Assist in emergency situations
- Report and rectify any unsafe situations
- Keep a clean, organized and safe work environment
- Use courtesy and respect when dealing with management, staff, co-workers, and guests at all times
Requirements:
- Millwright or min 3rd year apprentice with ski industry experience
- Good communications skills, self-motivated, mature, dependable, timely and able to work well with others
- Willing and able to work in all weather conditions
- Ability to work at excessive heights
- Valid Class 5 Driver’s License
- Ability to operate snowmobiles and 4×4 trucks in a safe and responsible manner
- Operators certificates for associated industrial equipment an asset
- Good working knowledge of current WCB regulations
- Required tools
Resort Positions
Reports To: Housekeeping Supervisor, Accommodations Manager
Position Overview: As a member of the Housekeeping Team, housekeepers are responsible for cleaning and maintaining guest accommodations. As well as periodically staff housing and public and back of the house areas within the Resort.
General Responsibilities:
- Ensure all aspects of the Resort’s guest accommodations are cleaned to the prescribed standards of cleanliness.
- Provide assistance ensuring the guest arrival, stay and departure processes fully integrated, and providing the guest with an exceptional level of service and quality.
- Support and embrace a team atmosphere.
- Maintain a high level of professionalism, providing exceptional guest service at all points of contact.
- Effectively resolve guest complaints ensuring the guests’ needs are exceeded.
- Complete all tasks in a timely manner within an individual and multifunctional team environment.
- Maintain a safe and environmentally sound work practices.
- Assist with emergency situations as required.
- Work towards continuous improvement and quality in all areas.
Requirements:
- Knowledge of a housekeeping department and practices is an asset
- Good physical condition, as this position is physically demanding
- Excellent communication and problem-solving skills
- A passion for guest service and a proven ability to consistently anticipate guest needs.
- Team player and a self-starter, with the ability to effectively work independently as required.
- Ability to take on work and projects and see them through to completion.
- Professional in attitude and appearance.
- Well organized with excellent attention to detail.
- Ability to work within and promote an innovative and multi-tasked environment.
- Awareness of environmentally sound practices with a commitment to this area
- Must be flexible to work as business levels dictate
- Able to handle, use and care for various machinery such as carpet cleaners, vacuums, etc.
- Clean Driver’s license an asset.
Reports To: Food and Beverage Manager, Kitchen Manager
Position Overview: As a member of the Food and Beverage Team, you will be responsible to cook and prepare a variety of food products including meats, seafood, poultry, vegetables, sauces, stocks, breads and other food products using a variety of equipment and utensils according to the Daily Prep List.
General Responsibilities:
- Complete opening and closing checklists.
- Refer to Daily Prep List at the start of each shift for assigned duties.
- Prepares a variety of meats, seafood, poultry, vegetables and other food items for cooking in broilers, ovens, grills, fryers and a variety of other kitchen equipment.
- Uses our Standard Recipes for preparation and portioning of all products; portion food products prior to cooking according to standard portion sizes and recipe specifications.
- Understands and complies consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures.
- Promptly reports equipment and food quality problems or product shortages to Kitchen Manager.
- Maintains a clean and sanitary work station area including tables, shelves, walls grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment.
- Opens the kitchen properly and follows the Opening/closing checklist for kitchen stations. Assists others in closing the kitchen.
- Attends all scheduled employee meetings and brings suggestions for improvement.
- Performs other related duties as assigned by the Kitchen Manager or manager-on-duty.
Requirements:
- A minimum of 1 year of experience in kitchen preparation and cooking.
- At least 6 months experience in a similar capacity.
- Must be able to communicate clearly and effectively
- Be able to manage and track food inventory, production and waste.
- Be able to reach, bend, stoop and frequently lift up to 40 pounds.
- Be able to work in a standing position for long periods of time.
- Must have exceptional hygiene and grooming habits.
Reports To: Food and Beverage Manager
Position Overview: As a member of the Food and Beverage team, the Kitchen Helper will perform a variety of duties as required during the course of their shift. The primary duties will be as a dishwasher but can include but are not limited to food preparation, janitorial and lifting and carrying of products and supplies.
General Responsibilities:
- Washing and cleaning dishes, glassware, cutlery, kitchen equipment and tools.
- Operation of manual feed, double rack, low-temperature dishwasher.
- Janitorial – vacuuming, sweeping, mopping of kitchen and designated areas
- Maintain entire kitchen area, staff room, staff washrooms and occasionally public washrooms.
- Sweeping, mopping, and vacuuming of restaurant main areas in absence of janitor.
- Maintain grease trap on daily basis to ensure as little grease goes to the sewage treatment plant. – a.m. & p.m. shift
- Major clean-up of kitchen at night such that entire kitchen and staff area is clean for next day.
- Food Prep Duties – slicing and cutting of foods with commercial slicer and kitchen knives.
- Food preparation from raw materials state to prepped state.
- Helping cooks in whatever capacity called upon.
- Mainly prep duties for breakfast and lunch menus but could do dinner prep as well.
- Lifting and Carrying – unloading grocery deliveries and moving stock by hand for restaurant and the Country Store: Weight loads as heavy as 40 kilograms.
- Some stock moving may require driving a company vehicle (require valid BC driver license).
- Ensuring loading bay is clear of stock & garbage at end of shift
- Ensure rags are taken to lodge at end of night shift & picked up at beginning of morning shift
Requirements:
- Previous kitchen experience an asset
- Must be flexible in shifts and duties
- Pleasant personality and positive attitude
- Clean and neat appearance
- Good organizational and communication skills
- Physical stamina
- Ability to work under pressure
- Previous cooking experience is a must
- Knowledge of the restaurant business
- Organizational skills
- Able to supervise others
- Food Safe Certification Level 1
- Completion of the Super Host program is an asset.
- Team Player
Reports To: Guest Services Supervisor
Position Overview: Childminding
- This position is to provide a safe, fun environment for children at the ski hill daycare centre.
- Applicants must enjoy working with children
- *Applicants travelling on a work visa must have clearance for working with children.
Job Requirements/Qualifications:
- Client immunization record
- Criminal records check for working with children
- Doctors letter
- Manager Medical Clearance Form (obtained from the Health department)
- Minimum 3 written references from former employers/community professionals
- Previous babysitting or daycare experience
- First aid a definite asset
Job Type: Full Time and Part Time positions
Job Status: Seasonal position
Reports To: Country Store Supervisor
Position Overview: As a member of the Country Store Team, the Sales Clerk is involved in all aspects of the retail operations while providing exceptional customer service. This includes but is not limited to cash handling and sales, restocking, cleaning and assisting with the ordering of merchandise and products.
General Responsibilities:
- Provide exceptional customer service while assisting guests.
- Assist with inventorying and ordering of food, beverage and souvenir products.
- Restocking and merchandising of retail products and merchandise.
- Receive and price new inventory.
- Inform Country Store Supervisor of repeatedly asked for items that are not part of the regular inventory.
- Able to accurately register sales and exchange payment to ensure balanced floats at the end of each shift.
- Maintain a clean work space and shopping environment.
Requirements:
- Must be 19 years of age or older (legal age to sell alcohol)
- Possess or willing to acquire Serving It Right certification
- Previous retail and cash handling skills are definite assets
- Responsible and self-motivated individual able to assess and prioritize necessary duties
- Able to work in a high-paced environment as both an individual and team player
- Knowledge of the surrounding area (or intent to learn)
Reports To: Executive Chef
Position Overview: As a member of the Food and Beverage Team, you will be responsible to cook and prepare a variety of food products including meats, seafood, poultry, vegetables, sauces, stocks, breads and other food products using a variety of equipment and utensils.
General Responsibilities:
- Prepping of food
- Kitchen helper duties when necessary
- Dishes, cleaning
- Perform duties of 2nd cook – cooking on line under supervision of Executive Chef
Requirements:
- Previous kitchen experience
- FOODSAFE certification
- Ability to work in a fast paced environment!
- Must be self-motivated and a high energy individual
- Must be able to multi-task & have strong organizational skills
- A willingness to learn
- A passion for preparing top quality food
- Must be customer focused & carry the hospitality gene
- Motivation to develop your career
- And love working within a team environment
Reports To: Food and Beverage Manager, Kitchen Manager
Position Overview: As a member of the Food and Beverage Team, you will be responsible to cook and prepare a variety of food products including meats, seafood, poultry, vegetables, sauces, stocks, breads and other food products using a variety of equipment and utensils according to the Daily Prep List.
General Responsibilities:
- Complete opening and closing checklists.
- Refer to Daily Prep List at the start of each shift for assigned duties.
- Prepares a variety of meats, seafood, poultry, vegetables and other food items for cooking in broilers, ovens, grills, fryers and a variety of other kitchen equipment.
- Uses our Standard Recipes for preparation and portioning of all products; portion food products prior to cooking according to standard portion sizes and recipe specifications.
- Understands and complies consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures.
- Promptly reports equipment and food quality problems or product shortages to Kitchen Manager.
- Maintains a clean and sanitary work station area including tables, shelves, walls grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment.
- Opens the kitchen properly and follows the Opening/closing checklist for kitchen stations. Assists others in closing the kitchen.
- Attends all scheduled employee meetings and brings suggestions for improvement.
- Performs other related duties as assigned by the Kitchen Manager or manager-on-duty.
Requirements:
- A minimum of 1 year of experience in kitchen preparation and cooking.
- At least 6 months experience in a similar capacity.
- Must be able to communicate clearly and effectively
- Be able to manage and track food inventory, production and waste.
- Be able to reach, bend, stoop and frequently lift up to 40 pounds.
- Be able to work in a standing position for long periods of time.
- Must have exceptional hygiene and grooming habits.
Reports To: Maintenance Manager
Position Overview: This position is for a Maintenance worker who is ticketed in at least one area of maintenance (electrical / plumbing / or gas fitting). Will have a well-rounded general working knowledge of specific building trades (ie: plumbing, electrical, boilers, mechanics, carpentry, and other maintenance areas). Able to do maintenance duties and make sound decisions and be able to make the call should more skilled trades or services be required.
Requirements:
- To have good working knowledge of electrical, plumbing, boilers and other areas maintenance and be ticketed in at least one (Copy of Certification required)
- Good physical health
- Flexible in duties and shifts.
- Effective and positive
- Must have some basic computer skills.
- Can ensure confidentiality in all matters relative to the job duties
- Experience operating small or large equipment like bobcat, loader, backhoe, etc. an asset.
- Clean valid BC driver’s license. (drivers abstract required) or equivalent
- Be a team Player
Reports To: Executive Chef
Position Overview: As a member of the Food and Beverage Team, you will be responsible to cook and prepare a variety of food products including meats, seafood, poultry, vegetables, sauces, stocks, breads and other food products using a variety of equipment and utensils.
General Responsibilities:
- Prepping of food
- Kitchen helper duties when necessary
- Dishes, cleaning
- Perform duties of 2nd cook – cooking on line under supervision of Executive Chef
Requirements:
- Previous kitchen experience
- FOODSAFE certification
- Ability to work in a fast paced environment!
- Must be self-motivated and a high energy individual
- Must be able to multi-task & have strong organizational skills
- A willingness to learn
- A passion for preparing top quality food
- Must be customer focused & carry the hospitality gene
- Motivation to develop your career
- And love working within a team environment
Reports To: Food and Beverage Manager, Kitchen Manager
Position Overview: As a member of the Food and Beverage Team, you will be responsible to cook and prepare a variety of food products including meats, seafood, poultry, vegetables, sauces, stocks, breads and other food products using a variety of equipment and utensils according to the Daily Prep List.
General Responsibilities:
- Complete opening and closing checklists.
- Refer to Daily Prep List at the start of each shift for assigned duties.
- Prepares a variety of meats, seafood, poultry, vegetables and other food items for cooking in broilers, ovens, grills, fryers and a variety of other kitchen equipment.
- Uses our Standard Recipes for preparation and portioning of all products; portion food products prior to cooking according to standard portion sizes and recipe specifications.
- Understands and complies consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures.
- Promptly reports equipment and food quality problems or product shortages to Kitchen Manager.
- Maintains a clean and sanitary work station area including tables, shelves, walls grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment.
- Opens the kitchen properly and follows the Opening/closing checklist for kitchen stations. Assists others in closing the kitchen.
- Attends all scheduled employee meetings and brings suggestions for improvement.
- Performs other related duties as assigned by the Kitchen Manager or manager-on-duty.
Requirements:
- A minimum of 1 year of experience in kitchen preparation and cooking.
- At least 6 months experience in a similar capacity.
- Must be able to communicate clearly and effectively
- Be able to manage and track food inventory, production and waste.
- Be able to reach, bend, stoop and frequently lift up to 40 pounds.
- Be able to work in a standing position for long periods of time.
- Must have exceptional hygiene and grooming habits.
Reports To: Housekeeping Supervisor, Accommodations Manager
Position Overview: As a member of the Housekeeping Team, housekeepers are responsible for cleaning and maintaining guest accommodations. As well as periodically staff housing and public and back of the house areas within the Resort.
General Responsibilities:
- Ensure all aspects of the Resort’s guest accommodations are cleaned to the prescribed standards of cleanliness.
- Provide assistance ensuring the guest arrival, stay and departure processes fully integrated, and providing the guest with an exceptional level of service and quality.
- Support and embrace a team atmosphere.
- Maintain a high level of professionalism, providing exceptional guest service at all points of contact.
- Effectively resolve guest complaints ensuring the guests’ needs are exceeded.
- Complete all tasks in a timely manner within an individual and multifunctional team environment.
- Maintain a safe and environmentally sound work practices.
- Assist with emergency situations as required.
- Work towards continuous improvement and quality in all areas.
Requirements:
- Knowledge of a housekeeping department and practices is an asset
- Good physical condition, as this position is physically demanding
- Excellent communication and problem-solving skills
- A passion for guest service and a proven ability to consistently anticipate guest needs.
- Team player and a self-starter, with the ability to effectively work independently as required.
- Ability to take on work and projects and see them through to completion.
- Professional in attitude and appearance.
- Well organized with excellent attention to detail.
- Ability to work within and promote an innovative and multi-tasked environment.
- Awareness of environmentally sound practices with a commitment to this area
- Must be flexible to work as business levels dictate
- Able to handle, use and care for various machinery such as carpet cleaners, vacuums, etc.
- Clean Driver’s license an asset.
Reports To: Housekeeping Supervisor, Accommodations Manager
Position Overview: As a member of the Housekeeping Team, laundry attendants are responsible for washing, drying, folding, and stacking laundry. As well as being cross train in housing.
General Responsibilities:
- Ensure all aspects of the Resort’s laundry cleaned, folded and stacked.
- Provide assistance to the housekeeping team when required.
- Support and embrace a team atmosphere.
- Maintain a high level of professionalism, providing exceptional guest service at all points of contact.
- Complete all tasks in a timely manner within an individual and multifunctional team environment.
- Maintain a safe and environmentally sound work practices.
- Assist with emergency situations as required.
- Work towards continuous improvement and quality in all areas.
Requirements:
- Knowledge of a housekeeping department and practices is an asset
- Good physical condition, as this position is physically demanding
- Excellent communication and problem-solving skills
- A passion for guest service and a proven ability to consistently anticipate guest needs.
- Team player and a self-starter, with the ability to effectively work independently as required.
- Ability to take on work and projects and see them through to completion.
- Professional in attitude and appearance.
- Well organized with excellent attention to detail.
- Ability to work within and promote an innovative and multi-tasked environment.
- Awareness of environmentally sound practices with a commitment to this area
- Must be flexible to work as business levels dictate
- Able to handle, use and care for various machinery such as washing machines and dryers.
- Clean Driver’s license an asset.
Job Type: Full time, seasonal or year-round
Reports To: Rooms Manager
Position Overview: Primary responsibilities would be to maintain a high standard of sanitation and cleanliness in all Resort public washrooms and public areas. There would be some basic building maintenance duties depending on the person’s ability.
General Responsibilities:
- Prior custodial or facility maintenance experience an asset
- Handy with basic hand tools
- Previous experience with power tools/equipment
- Able to work effectively and productively on your own
Requirements:
- Ability to work alone or in a team
- Physically fit
- Keen attention to detail
- Willingness to learn
- Driver’s license an asset
- Good public relation skills an asset.
Job Type: Full-time summer season, possibility of year round.
Hiring for Winter 2020/21 All Winter 2020/21 positions. Apply today!
Reports To: Country Store Supervisor
Position Overview: As a member of the Country Store Team, the Sales Clerk is involved in all aspects of the retail operations while providing exceptional customer service. This includes but is not limited to cash handling and sales, restocking, cleaning and assisting with the ordering of merchandise and products.
General Responsibilities:
- Provide exceptional customer service while assisting guests.
- Assist with inventorying and ordering of food, beverage and souvenir products.
- Restocking and merchandising of retail products and merchandise.
- Receive and price new inventory.
- Inform Country Store Supervisor of repeatedly asked for items that are not part of the regular inventory.
- Able to accurately register sales and exchange payment to ensure balanced floats at the end of each shift.
- Maintain a clean work space and shopping environment.
Requirements:
- Must be 19 years of age or older (legal age to sell alcohol)
- Possess or willing to acquire Serving It Right certification
- Previous retail and cash handling skills are definite assets
- Responsible and self-motivated individual able to assess and prioritize necessary duties
- Able to work in a high-paced environment as both an individual and team player
- Knowledge of the surrounding area (or intent to learn)
Reports To: Ski Hill Operations Manager
Position Overview:
Groomers are the folks who spend their nights farming all the snow, “laying down corduroy” for the following days’ sliders. They also spend their time taming new snowfalls, rebuilding ski runs, building terrain features for terrain parks and generally creating an awesome skiing/boarding experience for guests.
Job Requirements:
- To provide a good groomed snow surface for the skiers
- To operate the grooming machine and attachments in a safe and efficient manner
- To prevent damage to the machine through proper operation and regular maintenance
- To groom the priority ski runs on a daily basis
- To farm snow as required (in a matter that will conserve snow)
- To be knowledgeable of conditions to ensure snow is not (wasted)
- To radio in an accurate snow report each morning
- To assist mechanics in maintenance and repair
- To work on machines in emergency situations during operation to ensure the slopes are groomed.
- To maintain grooming machines as per daily log, e.g. check all fluids, pressures etc.
- To phone for snow removal at ski area as required.
- To let Ski patrol know in advance of any hazards on the hill
- May operate snow removal equipment if capable.
Applicant Requirements:
Job Types: Full-time, Graveyard Shifts for the Winter season
Reports To: Guest Services Supervisor
General Responsibilities:
- Instruct and coach guests of all ages and abilities to ski or snow board within instructor’s certification level in a group or one-on-one setting
- Properly assess ski students of their ability and place them in the proper groups
- Set up and take down “Kinder Ski” equipment
- Assist Ski School Director in lesson planning
- Adherence and teaching of the Alpine Responsibility Code
- General on hill tasks and maintenance as required
- May be required to assist Alpine Shop Technicians or Child Minding personnel
Requirements/Qualifications:
We would like this key member to have experience in any or all of the following programs:
- Canadian Ski Instructors Alliance certification required, Levels 1-4. Or, Canadian Snow Board Alliance Instructors certification required, Levels 1-4 (preferably with 1 year or more of experience).
- Knowledge of the Alpine Responsibility Code
- Strong customer service skills
- Able to work in a fast paced environment
- Must be approachable, dependable, and a strong team player
- Previous knowledge of the ski hill an asset.
Reports To: Ski Hill Operations Manager
General Responsibilities:
- Continually strive to exceed the expectations of our guests.
- Ensure the safety of our staff and guests by filling the risk management responsibilities throughout the ski hill property.
- Provide exemplary care to guests requiring first-aid treatment or mountain rescue.
- May be required to fill the role of an OFA-3 work place first –aid attendant.
- Participate and successfully complete all designated Resort operational training (i.e. lift evacuation, risk management education, major incident accident investigation).
- Lead or co-ordinate emergency responses as directed.
- Ensure the safe and efficient delivery of the Resort’s ski patrol program by completing and adhering to all required operational and a safety procedures.
- Participate as a team member or lead Major Incident Investigations.
- Establish and maintain ski area boundaries, closures, hazard signage and fencing.
- Conduct inventory of first-aid supplies and on-hill equipment.
- Conduct on the snow inspections on a daily basis of all ski hill terrain and proficiently report and/or address deficiencies or safety concerns (i.e. grooming conditions, natural hazards, and snow conditions.)
- Provide advice and direction to the volunteer (CSP) Ski Patrol members in such a way as to promote a team orientated, cooperative approach to the delivery of the overall ski patrol program. Report to the Outside Operations Manager or designate on issues requiring and/or recognition of exemplary CSP performance.
- May be called upon to act as a liaison with CSP members, BC Ambulance Service RCMP, PEP or local SAR personnel as needed.
- Daily gathering and recording of weather and snow conditions.
- Carry on concise and clear radio Communications.
Requirements:
Successful applicants will have:
- Valid OFA 3 First Aid Certificate (preferred) or, CSP or equivalent wilderness first aid certificate
- Above average skiing or snowboarding ability, competent in all snow conditions.
- Excellent people skills: Out going, friendly and helpful.
- Good physical condition; Able to work in outdoor, adverse weather conditions and perform manual labor. Able to carry first-aid packs (up to 30kg), expertly handle rescue toboggans in diverse snow conditions.
- Team oriented.
- Ability to remain calm and react in a quick, thoughtful manner in the event of an emergency.
We look forward to welcoming you to the Manning Park Resort Team!
Reports To: Ski Area Operations Manager
Position Overview: The Supervisor is responsible for overseeing the day-to-day and scheduling for the Alpine Guest Services Building, which includes our Rental Shop and Snow Pros
General Responsibilities:
- Assists with hiring, training, and scheduling all departmental staff as well as monitoring day to day staffing levels.
- The Supervisor works with other Resort managers and coordinators, and specifically oversees, the delivery of lessons and processing rental gear.
- The Supervisor will liaise with the Ski Area Operations Manager to resolve any critical customer concerns
- Various administrative duties may include: managing instructor uniforms, start-up and termination packages, managing booking files, calendars and schedules, ordering operating and Retail supplies, etc.
Requirements/Qualifications:
- Must hold some form of certification from either CSIA or CASI
- Have excellent customer service and organizational skills
- Strong skiing/boarding ability
- Ski & Snowboard industry experience
- Previous supervisory or management experience
- Excellent communication and supervisory skills
- Goal orientated with superior time management abilities
- Excellent guest service skills; previous customer service experience an asset
- Previous cash handling and scheduling experience an asset
- Strong team leader, with the ability to keep staff motivated and focused
Job Type: Full time, Seasonal (October-April). This is a salaried position paid bi-weekly. Must be available to work weekends and holidays.
PART-TIME HOLIDAY and WEEKEND HELP
Please apply online, email, or fax your resume with cover letter and references, indicating the position you wish to apply for to.
Staff perks
As a member of our team, enjoy:
- Free season pass for all activities! Winter: Skiing, snowboarding, cross-country skiing, snow tubing, snowshoeing, and ice skating. ($600+ value!) Regardless of whether you are a snowboarder, cross-country or downhill skier, Manning Park offers the snow to make yours a fantastic season. Additional staff activities in the winter include ice skating, tobogganing and holiday festivities. Summer: Canoe, kayak, stand-up paddleboard and rowboat rentals. Summer staff activities include hiking, canoeing on Lightning Lake, mountain biking, tennis, camping, fishing, and beach volleyball.
- Free equipment rental for activities
- Free lessons for activities (when available). If you want to get outside and learn a new sport, this is an incredible opportunity.
- On-site medical & mental health support. Monthly, we bring in a nurse practitioner and counsellor to support you during your time at Manning Park Resort.
- Online grocery deliveries to Manning Park Resort.
- Use of Loon Lagoon facility which includes a 50ft pool, hot tub, steam room, sauna, and fitness room.
- Year-round food and retail discounts at the Country Store, Pinewoods Dining Room, Bear’s Den Pub, the Day lodge and Bridal Falls Waterpark.
- Great community! Staff accommodation ranges from about 100-150 people who are enthusiastic about living in a beautiful provincial park with accessible recreational activities.
- Participate in Resort events, such as the Torchlight Parade and summer Lantern Festival. This creates a special event for our guests and a memorable experience for our staff!
- Staff reciprocal season pass which gets you discounted or free skiing at up to 20 local ski areas, and discounts at local sports stores.
- Resort accommodation discounts are available for families (some time restrictions apply).
guiding values
Respect
- We respect each other and our guests
- We respect the natural environment we work and live within
- We respect and strive to foster a caring attitude in our community
Integrity
- We treat people with respect – no exceptions
- We are authentic, transparent and non-political
- We are accountable for our words and actions
Inclusion
- We embrace and seek out diverse opinions and ideas to enhance decision making processes
- We collaborate effectively with those of diverse backgrounds and ideals
- We ensure no team or community member is marginalized or unfairly treated
Sustainability
- We look for sustainable approaches to ensure longevity in both staffing and business
- We design operations to be sustainable towards our surrounding environment and natural resources
Excellence
- We strive to be the best we can be and to improve every day
- We have a professional approach to our work – appearance, positive attitude, work ethic and solutions based approaches
- We inspire and support others to reach greater heights both personally and professionally
If you’re ready to join our team, view the available openings above, and apply today!