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privacy policy

At Manning Park Resort, we value your privacy and strive to protect your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

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Information We Collect

We collect information when you:
  • Make a reservation or a booking
  • Register on our website
  • Sign up for our newsletter
  • Participate in surveys or promotions
  • Contact our customer service team
This information may include:
  • Name and contact details (email, address, phone number)
  • Payment information
  • Booking preferences and history
  • Device information and IP address
You May Browse Certain Areas Of Our Website Anonymously. However, Some Features Require Registration To Access.

How We use your information

We use your information to:
  • Process reservations and bookings
  • Provide customer service and support
  • Send confirmation emails and booking updates
  • Personalize your experience based on your preferences
  • Improve our website and services
  • Send promotional communications (if you’ve opted in)
If You've Subscribed To Our Newsletter, You'll Receive Periodic Updates About Special Offers, Events, And Resort News. You Can Unsubscribe Anytime Using The Link In Our Emails.

Cookie Policy

Like most websites, we use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:
  • Remember your login details
  • Process items in your booking cart
  • Understand how you use our website
  • Improve our services based on your preferences
You Can Set Your Browser To Refuse Cookies Or Alert You When Cookies Are Being Sent. However, Some Parts Of Our Website May Not Function Properly Without Cookies.

Information Security

We implement various security measures to protect your personal information:
  • Secure networks with limited access
  • Encryption of sensitive data
  • Regular security assessments
  • Staff training on privacy practices
When You Make A Reservation Or Provide Payment Information, We Safeguard Your Data Using Secure Servers And Encryption Technology.

Information Sharing

We do not sell or trade your personal information to outside parties. We may share information with:
  • Service providers who help us operate our website and business
  • Partners who provide services you’ve requested (e.g., activity providers)
  • Legal authorities, when required by law
We May Share Anonymous, Aggregated Data (Not Personally Identifiable) With Third Parties For Marketing Or Research Purposes.

Third-party Services

Our website may include links to third-party websites or services. These third parties have separate privacy policies, and we are not responsible for their content or activities. However, we seek to protect the integrity of our site and welcome feedback about these third parties.

your privacy choices

You have several options regarding your personal information:
  • Access, update, or delete your account information through our website
  • Opt out of marketing communications
  • Request a copy of your personal data
  • Ask questions about our privacy practices
To Exercise These Options, Please Contact Us At Info@manningpark.com Or Call Our Customer Service Team At # 1-604-668-5922

children's privacy

Our website is not intended for children under 13, and we do not knowingly collect information from them. If you believe we have collected information from a child under 13, please contact us immediately.

policy update

We may periodically update this Privacy Policy. We will post the updated policy on this page with a revised “last updated” date. For significant changes, we may provide additional notice via email or a website announcement.

general privacy questions

Answer:

We collect information when guests make reservations, register on our website, sign up for newsletters, participate in promotions, or contact our customer service team. This typically includes name, contact details, payment information, booking preferences, and device information. Guests can browse certain areas of our website anonymously.

Answer:

We retain guest information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or to resolve disputes. Guests can contact our Customer Service Team at info@manningpark.com for specific timeframes regarding certain types of data.

Answer:

Cookies are small files stored on a device that help us remember login details, process booking cart items, understand website usage patterns, and improve our services based on preferences. They enhance the browsing experience on our website.